وفّر 50٪ من خلال الاشتراك السنوي في مجرة واحصل على تصفح لا محدود لأفضل محتوى عربي على الإنترنت.
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هو مقياس كمي يستخدم لقياس الأداء مع مرور الوقت بالنسبة لهدف محدد. يساعد مؤشر الأداء الرئيسي الشركات والمؤسسات المختلفة على التقدم نحو الأمام على المستوى الإستراتيجي. وذلك من خلال مساعدة الأفراد في كل مجالات الأعمال، بدءاً من المجال المالي وصولاً إلى الموارد البشرية والتسويق والمبيعات، على اتخاذ قرارات أفضل وتحقيق الأهداف وقياس مقدار التقدم نحوها.
هناك عدة أنواع لمؤشر الأداء الرئيسي أشهرها:
يُعد مؤشر الأداء الرئيسي طريقة هامة للتأكد من أن الفرق تدعم تحقيق الهدف الإجمالي للمؤسسة أو الشركة. وذلك من خلال الحفاظ على تماسك تلك الفرق وعملها بنفس الاتجاه والاطلاع على عوامل الخطر التي قد تهدد نجاح المنظمة، بالإضافة إلى إتاحة الفرصة لإجراء التعديلات اللازمة عند اكتشاف الأخطاء.
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